Does this story sound familiar? The Bid Close is under 24 hours away, and it’s been a relatively smooth Bid Period until “Ding” the dreaded e-mail notification sound echoes within your headset. There it is, right at the top – a substitution request awaits your review and recommendation in just a few hours. Thankfully you’re not drowning under the weight of 100 other tasks, which you scramble to publish the remaining few unanswered Addenda questions.
